Instrument Repair and Calibration Services
Choose an option below to open a repair or calibration service request.Repair Check-up/Calibration ?
Instructions: Choose Repair or Check-up/Calibration to open a service order. Select Repair if you are having trouble with an instrument or Check-up/Calibration for calibration and preventative maintenance. Regardless of the selection you choose for opening a service request, your instrument will be returned calibrated with a certificate of calibration.
Once you have submitted your service request via the form above, an engineer will review your request (usually within one business day or much faster) to confirm that we can meet our standards and your requirements. (Concerns like parts availability, such as for some old, end-of-life instruments, may limit service options). We will reach out with any questions. Once approved, you will receive a follow-up email which includes instructions for delivering your equipment.
You can confirm your service order status at any time online.
Questions? Please call 1-888-234-5678.
Service Tracker™ by Equipco
On this page you can submit your instrument for repair, check-up/calibration, or warranty service. Receive and approve estimates, and check your service order status anytime you like, all online. Of course, we are also here if you need to call us anytime.
We will keep in touch as needed to ensure a pleasant experience. Status updates are delivered by email. Would you like to speak to your technician? We’re just a phone call away.
What instruments do we service?
We repair, maintain, and calibrate scientific and environmental monitoring, sampling, and detection instruments.
We carry a large inventory of repair parts, sensors, batteries, etc., but If your instrument was discontinued by the manufacturer more than ten years ago, please contact us by phone or email first. That way we can confirm parts availability before you submit your repair/service.
Factory-Authorized Warranty Service
In addition to the general services above, we provide factory-authorized warranty service for YSI, RAE Systems, Solinst, and Mark Products.
Prioritizing is at your fingertips! If you have multiple instruments in our shop they will be repaired in the order you choose.
View service and repair history of all instruments you have had serviced using Service Tracker™—forever! That’s right, there’s no limit to the service history data Equipco will store for you.
Contact Service Department
Contact us through whatever method you’re most comfortable with.