Equipco Terms of Sale
Pricing and Availablity
Orders are not binding upon seller until accepted by EQUIPCO. By placing an order with EQUIPCO you are making an agreement to purchase products. EQUIPCO may accept your order by processing payment and/or shipping your order. EQUIPCO may decline your order or any part of your order for any reason including but not limited to change of availablity, or pricing. EQUIPCO will make every reasonable attempt to deliver your order in a timely fashion and to notify you if product availability will cause a delay.
Payment by Credit Card
Orders placed by credit card will have an authorization and hold placed on them at the time the order is submitted to EQUIPCO. EQUIPCO has thirty days to post the transaction, after which the order will be automatically cancelled. Generally the transaction will be posted upon the order being shipped to you, or to EQUIPCO by the supplier. By placing an order by credit card you agree to any restocking fees that may apply in the event you wish to return the item.
Cancellation of Order by Credit Card
Orders placed by credit card can be cancelled by the customer only while the order is pending acceptance by EQUIPCO. Cancellation of an order that is processing or shipped is considered a return and is subject to the guidelines outlined in the Returns section of this document.
Payment by Invoice
Orders placed via a line of credit with EQUIPCO will be handled following the terms agreed upon between the customer and EQUIPCO when the line of credit was opened.
Cancellation of Order By Invoice
Orders placed via a line of credit can be cancelled by the customer only while the order is pending acceptance by EQUIPCO. Cancellation of an order that is processing or shipped is considered a return and is subject to the guidelines outlined in the Returns section of this document
Freight Damage
All products shipped from EQUIPCO are insured for the purchase price. If you recieve products that have been damaged in transit it is important to keep the box and packing material intact. If the order was shipped on EQUIPCO's account contact us immediatly to initiate a claim.
Returns
All returns must be accompanied with an RMA number issued by our sales department. New, unopened, and unused items may be returned within 15 days of the order ship date, with the exception of perishables, consumables, non-stocked items, and special order items. Returned items may be subject to a restocking fee. In the case that your order cannot be returned EQUIPCO, we will make every reasonable attempt to inform you before processing the order. All shipping fees are non refundable. To initiate a return please contact our sales department.